![]() Still yet in order situations, we were getting a “Hardware polling failed: Error 31002” – In these cases we have found that it is best to uninstall the HP Insight Management Agent, then install the new version from the command line using the /s (for silent install) /f (for force) – the command would look like >圆4.exe /s /f when installing the 圆4 bit edition of the HP Insight Management Agent. Accept all of the default options, there is no need to change any of them. ![]() In these cases we installed the HP Insight Management Agent on the server and followed the re-add process below. In other situations we had version 7 of SIM installed, but we had no version of the HP Insight Management Agent installed at all. Accept all of the default options, there is no need to change any of them. Once we upgraded to version 9.0.0.0, we no longer had a problem once we followed the re-add process below. In some cases we still had version 8.70 installed and that is why it was not working. In our case we were on SIM version 7, so we needed to install the HP Insight Management Agent version 9.0.0.0. Two of these conditions generating an error condition that you could see from within SolarWinds that showed up as Hardware Polling failded: Error 31005 (or Error 31040)Īll of the issues are related to the HP Insight Management Agent either not being installed or not upgraded or compatible with the version of HP SIM or the WBEM provider that is installed on the server. (All of them were DL G5/G6/G7/G8 series). The problem we were having was that we had three different conditions with the hardware monitoring not working within Solarwinds on our HP Proliant servers. I wanted to share the fix that I found for the problems I was having related to getting the hardware monitoring working on our HP ProLiant servers that I covered with SolarWinds under case #343875.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |