Hundreds, perhaps thousands of parcels sat in the depots all over the country for weeks, despite every parcel having the full address printed on the label by the sender. This annoyed me, because in programming 40 years ago, we were taught to make address fields multi-line of no fixed size to prevent such issues. It turned out that their new Parcel tracking software did not have enough lines in the address field, So if the address exceeded a limited number of lines, any address automatically inserted from Trademe, would cut off the first or last line lines, when the address details were printed on the delivery sheet. I had parcels “lost” for things I had sold on Trademe, that were not delivered. So they got a new name, but still have all the old bad habits. Monopolies have their advantages.Īramex is the new name for an older company. NZ Post, when contacted, simply do NOT want to know and pass the buck to the local contractor, at which point I give up – it’s like chasing shadows!Īs I said, you’re not alone, and there seems to be little that can be done. Liker yourself, I have had ‘conversations’ with DHL and found them to be excellent, but as was explained to me, once NZ Post get their hands on an item it is out of DHL’s control, and as NZ Post has the monopoly there is nothing that DHL can do the ‘Private’ alternative (‘Pete’s Post’?) not having NZ Post’s capacity to deliver large volumes of packages. It’s then the problems start!įor unexplained reasons the packages consistently divert to Sydney (Adding 24 hours onto the time while so-doing) before returning to Auckland, and being forwarded on to Hamilton, and into the hands of NZ Post’s local contractors, at which point they then seem to ‘vanish’ into ‘places unknown’ for three-five days! (Worse if it’s a weekend) before eventually arriving on my doorstep. I live in the central Waikato, getting items couriered to me from Japan on a regular basis and it’s interesting to watch the delivery path:ĭHL are the ‘international’ couriers used and under their auspices the package/s are in Auckland within 24 hours.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |